By default, all your webinars have chat enabled. On Enterprise plans, it is possible to disable the chat.
How to use Chat
In the webinar studio, you'll find two different type of chats:
Speaker chat: exclusive to everyone in the studio
Audience chat: 2-way interaction between people in studio and attendees
You can type messages like you would on any other chat platform.
Emojis in chat
People can use emojis to express themselves in the chat. They can also use emojis to react to a message.
Rich links
Links are automatically enriched with a title, meta description and image conform OpenGraph.
Q&A in Chat
Upvote in Chat
Viewers can upvote questions with a preconfigured emoji on the viewer-side. There is currently no way to organize questions.
Reply to in Chat
Everyone can use the Reply-to feature to reply to other people and keep the conversation organized.
Chat moderation
By hovering over a message from inside the studio, you can remove a message.
If you wish to ban someone, you can do this from the same menu. They will no longer be able to send messages.
Looking to remove someone from the webinar? Read more
Turn chat off
It is possible to turn the audience chat off for a specific webinar. Speakers inside the studio can still send messages.
To turn of the chat, go to the webinar's settings. Now scroll down to advanced settings. In here you will be able to disable the chat by toggling this option.
ℹ️ Making changes to this setting right before the webinar? Keep in mind people need to refresh their page for these changes to go into effect.
Download chat transcript